2022 - Present
- Spearheaded 5+ IT projects, delivering custom ERP and WordPress solutions, improving operational efficiency for clients by 30%.
- Managed remote cross-functional teams, ensuring successful collaboration and on-time delivery of WordPress websites.
- Contributed to the digital transformation of 10+ businesses through the MTDC Technology Adoption Program, focusing on integrating WordPress and e-commerce platforms (WooCommerce).
2020 - 2022 (Project-Based)
- Designed and developed 10+ fully custom WordPress websites with a focus on responsive design, increasing client engagement by 25%.
- Managed end-to-end website development projects, including custom theme and plugin creation, ensuring on-time delivery.
- Worked closely with stakeholders to implement feedback, iterating on design concepts to meet business objectives.
2017 - Present
- Developed 15+ custom WordPress websites for small businesses, optimizing sites for mobile responsiveness and SEO, resulting in a 20% increase in client engagement and revenue.
- Specialized in custom WordPress theme and plugin development, focusing on enhancing UX and increasing site performance by 30%.
- Provided ongoing WordPress support and maintenance, ensuring a 90% long-term client retention rate.
- Integrated WooCommerce for e-commerce clients, improving product management and customer purchase flow.
2015 - 2016
- Led troubleshooting efforts for critical system issues, reducing system downtime by 10%.
- Provided first-level support for Maxis applications and systems, improving operational efficiency by 15%.
- Supported system enhancements and played a key role in backend support for web applications.
- Male
- Cheras, Kuala Lumpur
- Joined on Oct 2024