As a seasoned digital marketer with two years of experience, I specialize in social media management, brand awareness, and Facebook ads. I've successfully handled social media accounts on Facebook, Instagram, and TikTok. My expertise includes creating content strategies, developing content calendars, and executing targeted Facebook ad campaigns. I also excel in analyzing and presenting data, optimizing engagement, and maintaining a competitive edge. With strong communication and problem-solving skills, I've managed customer inquiries and ensured satisfaction across various services, contributing to sustained customer loyalty. 

•Successfully managed three clients' social media accounts on Facebook, Instagram, and TikTok, diligently tracking likes and followers alongside competitor performance in the Johor area.
 •Regularly analysed and presented our own page's best and least performing visuals, along with strategic plans, to clients for optimizing engagement and maintaining a competitive edge.
 •Collaborated with internal teams to develop content strategy and created a content calendar, obtaining client approvals.
 •Ensured design and video content accuracy by conducting thorough grammar and visual checks, while also delivering bilingual (English and Bahasa Malaysia) copy of the visuals and videos to clients for approvals two weeks ahead of the posting date.
 •Utilised Meta Business Suite to manage campaign execution, track performance, and provide data-driven insights to clients.
 •Managed and responded to customer inquiries related to sales, test drives, service appointments, spare part purchases, body and paint services, and general queries, showcasing excellent communication and problem-solving skills.